Understanding Call Center Metrics (7 Call Center Metrics)
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Understanding Call Center Metrics (7 Call Center Metrics)
My Recommended Call Center Software: https://bit.ly/recommended-callcenter In this video, I will cover the 7 main call center metrics. These are the ones you need to know and understand in order to run a successful call center. 👨 About Me 👨 My name is Kurt and on this Contact Center Zone channel, I cover topics, news, and reviews of the ...
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