If a shop ever refuses you a refund you’re legally owed, stop right there because this is where people get fobbed off daily. You buy something. It breaks. It arrives faulty. It stops working after two days. And suddenly the shop says: “No refunds.” “Store credit only.” “Contact the manufacturer.” Most people walk away thinking shop rules are final. They’re not. Here’s the truth: your rights don’t come from store policy, they come from the law. Under the Consumer Rights Act 2015, goods must be: ✔

she was miles behind and everyone counted her out but watch what happens when you refuse to accept defeat?

Let's help each other and be positive. #cat