Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...
Starbucks ended a 7-year-old policy that invited anyone to hang out in its stores or use its restrooms, regardless of whether ...
And the people needing to use the facilities aren’t just people out on a shopping trip. They are Uber drivers, Amazon drivers ...
Starbucks is ending its open-door policy, and will no longer allow use of restrooms or the internet by non-customers.
Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.
Starbucks is bringing back free refills and a condiment station, but there are few rules to be able to use these services.
Starbucks tested out “panic buttons” at five locations to protect baristas during unsafe situations, the company says. The ...