Florida has so far avoided the data center boom seen elsewhere, but that may not last. With population growth continuing and ...

The human brain doesn’t remember everything verbatim. It remembers meaning. Patterns. Emotional weight. That’s the standard ...

The digital age has made us a DIY economy in which millions of jobs no longer exist not because computers do the work, but ...

Today at NRF 2026, Google Cloud unveiled Gemini Enterprise for Customer Experience (CX), an agentic solution designed to bring shopping and customer service together on a single intelligent interface ...

Creative inventions and ideas that show next-level thinking. Terror charge filed in Jan. 6 case I asked 3 restaurant pros to name the most annoying thing diners do ...

The Maryland Public Service Commission (PSC) — in charge of regulating the states’ utility companies — called BGE to testify Wednesday on its long customer service wait times and suggested the utility ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Hilton's CEO, Christopher Nassetta, said he's not afraid of customers with problems. He said solving customers' problems makes them more loyal to a brand, rather than perfect service. Hilton has over ...

I took delivery of a BYD Shark 6 plug-in hybrid ute in March of this year. The specs and pricing looked good, so it was worth the risk purchasing what was seen then as an untested product. And after 8 ...

In today’s fast-changing business world, adaptability has become a defining skill for success that is oftentimes easier said than done. It isn’t something that can be mandated; it must be cultivated ...

GADSDEN — Jane Elizabeth Burdeshaw said people generally reach out to her with problems, not solutions. However, the Alabama Department of Rehabilitation Services’ commissioner found the situation ...