Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...

Microsoft on Monday introduced new Microsoft Dynamics 365 "Copilot" artificial intelligence (AI) capabilities to help sales teams. Copilot AI hooks into Microsoft 365 Graph data, as well as customer ...

Microsoft this week announced that its Copilot for Sales and Copilot for Service "role-specific" generative artificial intelligence (AI) products are now at the "general availability" ...

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

Microsoft made big waves this year with its ChatGPT investments and generative artificial intelligence enhancements to Bing search and its Edge browser — for better or for worse. Today, it went down ...

Microsoft is taking the wraps off a new sales app on June 16 that it's branding as "Viva Sales." (More on the odd branding part of this later.) Viva Sales is a CRM "companion" app that is meant to ...

Microsoft's Dynamics 365 service offers an ever-growing set of AI tools that helps businesses manage many aspects of their business, such as customer and sales insights. Today, Microsoft announced ...

HOUSTON--(BUSINESS WIRE)-- PROS Holdings, Inc. (PRO) (NYSE: PRO), a leading provider of AI-powered SaaS pricing and selling solutions, today announced it has been named a finalist for the Dynamics 365 ...

REDMOND, Wash. — July 18, 2018 — On Wednesday, National Oilwell Varco, a leading provider of technology, equipment and services to the global oil and gas industry, and Microsoft Corp. announced an ...