Based on reviews from every Costco outdoor category, here are the 16 products that a considerable number of customers rated low because of major flaws.

We called CeraVe's new hotline to get all the expert advice we need to survive this winter storm. Plus, provided our own ...

Why we love it: Of every LED mask we've ever put on our face, this is hands-down the most fancy. It has 770 LED bulbs, emits ...

These two matters, along with other recent activity, provide insights into how the FTC may use its enforcement resources regarding consumer reviews and AI. 1. FTC warning letters on consumer reviews ...

"Early attention to compliance will help reduce enforcement risks and foster greater trust with consumers in an increasingly regulated online marketplace," Crowell & Moring said in a note to clients.

Consumer sentiment is closing out the year about as low as it’s ever been. Not quite at the record low it hit in June of 2022, but close. This year has been an emotional roller coaster for consumers. ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Shares in Trustpilot Group Plc had their steepest ever one-day drop after Grizzly Research said it holds a short position and published a negative report on the consumer-review company. The stock ...

An unhappy customer is suing Henderson Castle, alleging in a lawsuit that, after he left a one-star review of the Kalamazoo bed and breakfast’s restaurant, an employee tracked down his place of ...

CONSUMER REPORTS SHOWS YOU WHAT TO LOOK FOR BEFORE YOU BUY IT. EVERY HOLIDAY SEASON, MY FAMILY AND I, WE TRAVEL TYPICALLY TO FLORIDA BECAUSE WE HAVE A LOT OF FAMILY THERE FOR LIFESTYLE CONTENT CREATOR ...

If you ask customers to review your business online, be very careful how you do it. Just asking them may keep them from coming back. In a recent study, researchers found that customers can get turned ...

I’ve been working with computers for ages, starting with a multi-year stint in purchasing for a major IBM reseller in New York City before eventually landing at PCMag (back when it was still in print ...