Dealer group Wilson & Co has rebranded to match its sister brand Drayton Motors today, a milestone in the evolution of the ...
When artificial intelligence (AI) first entered the customer service landscape, organizations viewed the technology primarily as a way to reduce head count, automate routine inquiries, and minimize ...
More than 84,000 Kia and Hyundai vehicles have been recalled because the instrument panels may fail. The recall includes 41,651 Hyundai vehicles and 42,677 Kia vehicles, according to documents filed ...
Leading automotive retail software provider recognized with top honors for customer service training and enterprise transformation CDK, the leading automotive retail software provider, today announced ...
Kia is recalling more than 42,000 vehicles because of a panel display issue. The recall includes certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric, 2026 Sportage, ...
More than 84,000 Kia and Hyundai vehicles have been recalled because the instrument panels may fail. The recall includes 41,651 Hyundai vehicles and 42,677 Kia vehicles, according to documents filed ...
Kia is recalling thousands of vehicles over panel display issues, the company announced through the National Highway Traffic Safety Administration on Jan. 27. Kia America is recalling certain 2025 Kia ...
Kia America has identified a noncompliance condition affecting a great deal of 2025 and 2026 model year vehicles produced for the US market. In said cars and sport ...
Democratic Caucus Chair and Assemblymember Rick Chavez Zbur introduced legislation Tuesday requiring large California businesses to provide timely access to human customer service representatives. AB ...
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