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The Internal Revenue Service will temporarily reopen its Taxpayer Assistance Center in Bangor from Tuesday, July 21 through Thursday, July 23, from 8:30 a.m. to 4 p.m. daily. The ...

The IRS used to boast that taxpayer calls would be answered within 3 minutes. That is no longer true. Take it from me.

Scammers posing as FBI agents, IRS investigators, and other federal officials are now sending couriers directly to victims’ ...

The Internal Revenue Service's process for referring taxpayer inquiries to other business units can lead to delays and lost referrals, according to a new report. Processing Content The report, ...

About one-fourth of callers to two IRS telephone lines during three months in 2025 did not receive quality customer service, a watchdog report dated June 10 said. “Recurring quality issues could lead ...

Scammers are exploiting airline travelers by creating fake customer service numbers that appear prominently in online search results. Passengers seeking flight status updates, rebooking help, or ...

Forbes contributors publish independent expert analyses and insights. Steve Weisman writes about white-collar crime. This voice experience is generated by AI. Learn more. This voice experience is ...

Tax relief phone call scams are common year-round, and criminals use them to get money and commit identity theft. There is an IRS tax debt compromise option, however, that could allow you to settle ...

The House on Monday passed a set of bipartisan proposals meant to improve IRS customer service and technology. The Taxpayer Experience Improvement Act, backed by Reps. David Schweikert, R-Ariz., and ...