People can request to receive text notifications through Form G-1145, officially called E-Notification of Application/Petition Acceptance.

Since President Donald Trump issued the return-to-office mandate for all federal employees on Jan. 20, federal workers ...

More than one-quarter of the agency’s workers have left in the past three months, raising the likelihood of service gaps and processing delays, a report says.

The IRS said it's doubling the number of states to 24 that will have access to its Direct File system in the upcoming tax season. Direct File, piloted last year in a dozen states, is the IRS' free ...

Local offices for an IRS program that provides free assistance to taxpayers who are experiencing a financial hardship rarely pick up their phones, according to a report published July 30 by the ...

Through the end of the pilot, the IRS said, it spent $24.6 million. Direct File’s operational costs – including customer service, cloud computing and user authentication – were $2.4 million.

The Internal Revenue Service says that beefed up customer service is resulting in fewer hiccups this tax filing season. More than 71 million Americans have already filed taxes this spring.

With less than a month before the tax filing deadline, the IRS says tax season is going smoothly. The agency is investing billions of dollars to improve service and beef up tax enforcement. June 2 ...

The IRS phone number is 800-829-1040, but that is not the only way to contact IRS customer service. Here are the many ways you can get in touch with IRS customer service if you need help this tax ...

One year after the Internal Revenue Service received a huge influx of cash, the agency said it had increased its full-time staff to nearly 90,000, a level not seen in more than a decade.

And it will help taxpayers more quickly get answers to questions, as IRS customer service employees "do not currently have easy access to the information from paper returns." Starting in 2024 ...

The IRS has processed tens of millions of tax returns faster this year compared with years past, and getting through to customer service on the phone is slowly improving. Full Episode Thursday, Jun 12 ...