NICE today announced that the Fire Department of New York (FDNY) has selected NICE Investigate, one of the solutions in NICE's Evidencentral platform, to digitally transform how it manages digital ...

Two Flushing residents were critically injured during an apartment fire early Tuesday morning.

CARVER — Police Chief Marc Duphily, Fire Chief Craig Weston, and EMS Chief Michael Ryan have reported that their departments ...

"An Extraordinary Measure" highlights the evolution of advanced pre-hospital care in the city and the FDNY EMS of today ...

Ohio State football fans looking to purchase a print edition of The Columbus Dispatch to commemorate the team's first national championship in 10 years have a few options. Championship game ...

After nearly four decades of service, Rob Cowell has retired from the Marion City Fire Department to become the director of ...

The Alpena City Fire Department responded to a bulldozer rollover at the Holcim-Alpena Plant. Crews worked to rescue the operator safely.

A bizarre accident involving a toilet happened at the City-County building on Monday morning. It shattered and injured a city employee.

CARROLL Co., Ill. (KWQC) - A Carroll County dispatcher was fired in November after the sheriff heard a phone call that took place just hours before Jackson Kradle was found dead July 28.

FDNY selected Verizon Frontline to provide an ... fire alarm and emergency medical dispatch, and health services. Verizon Frontline is the advanced network and technology built for first ...

A secondary PSAP is where a 911 call may be transferred. There are still emergency call takers and dispatchers in a secondary PSAP, they just aren't the first voices you'll hear when you call 911.

NASCAR fans received heartbreaking news this month involving longtime FDNY Racing crew chief Bob Rahilly. Rahilly was unfortunately involved in a house fire on Jan. 12 that resulted in him suffering ...