AWS’s Ben Schriener explains how artificial intelligence is changing how small businesses approach their contact centers and ...

The honor highlights Suncorp's work to modernize core insurance systems via its Duck Creek OnDemand-powered Digital Insurer program. BOSTON, May 6, 2026 /PRNewswire/ -- Duck Creek, the intelligent ...

flydubai, the Dubai-based carrier, has reaffirmed the strength of customer confidence in the United Arab Emirates and Dubai’s position as a global aviation hub, following the multiple airspace ...

WICHITA, Kan. (KWCH) - The City of Wichita presented its Excellence in Public Service award to Shayla Franklin today. Franklin is a treasurer for the city. Co-workers said Franklin’s leadership and ...

Oracle has launched an artificial intelligence (AI) customer excellence centre in Sydney to help its customers across Australia and Oceania adopt the technology, the company announced at its Oracle AI ...

NEW YORK, NY, March 20, 2026 (EZ Newswire) -- The Global Recognition Awards has named StrandScience, opens new tab, a U.K.-based health and wellness startup, a 2026 Global Recognition Award, opens new ...

The war in Iran has reaffirmed two truths. One is that the United States is blessed with the most professional and effective military in the world. The men and women of the American armed forces can ...

The most memorable thing your company does for a customer this year probably won’t be your idea. The stories that guests retell for years almost never originate with management. These moments become ...

Mary Kay Inc., a global direct sales leader in beauty and skincare innovation, entered 2026 with momentum, securing a top-tier distinction on Forbes’ 2026 Best Customer Service list, where the company ...

USA TODAY and Plant-A Insight Group have partnered to identify financial services companies with the best customer service. The list honors the top 500 companies in the sector. Managing finances can ...