Kerns Dynamics LLC, a Houston-based product strategy and advisory firm, announces the expansion of its brand narrative and messaging workshop to the general public beginning January 2026, following a ...

Boston Dynamics said a product version of the robot that will help assemble cars is already in production and will be ...

Hyundai-owned Boston Dynamics is also partnering with former owner Google's DeepMind on AI, in a full-circle moment for the ...

As the century-old mantra falls into obscurity, CX leaders contend with nuance and the true range of customer behavior.

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Recycled-content metals producer Steel Dynamics Inc. now owns the entirety of Houston-based metals distribution and service center New Process Steel. SDI describes New Process as operating two ...

In today’s rapidly evolving retail landscape, businesses must adapt to meet the changing demands of their customers. With the rise of digital commerce, customers expect seamless experiences that blend ...

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in sales, ...

Grid Dynamics, a digital transformation company, is well-positioned to capitalize on the growth in AI demand. While investors should not expect near-term alpha, I believe long-term gains are likely as ...

Unstructured data management company Data Dynamics Inc. today unveiled new artificial intelligence-powered self-service data management software that assists organizations in how they approach risk ...