Intercom, now called Fin, has launched Fin Operator, an AI agent that manages customer service AI, signaling a new phase in ...
Heathrow and Salesforce launched AI assistant Hallie to manage customer inquiries, boosting efficiency at the UK's busiest ...
Alibaba integrated Qwen AI with Taobao's 4 billion products. Alipay processed 120 million AI-agent transactions in one week. China is rewriting how e-commerce works.
Vanta reports that auditors will focus on AI governance as 72% of organizations face AI risks without adequate oversight, ...
AI Impact examines post-launch product signals, voice agents, solo lawyer workflows and the AI risks reshaping work.
Eliza Foundation to develop Agentic Solutions’ own SME and mid-market AI agent product designed to complete business tasks, ...
ServiceNow is rated a Strong Buy, projecting 57% upside based on discounted cash flow analysis and strategic AI positioning.
Service software takes center stage at Freshworks Refresh as the SaaS firm showcases AI-driven IT and CX tools built for ...
The company cites vulnerability to guessing and social engineering as the reason behind the decision, but a part of the ...
Enterprise tech's selloff isn't over, with SAP and Salesforce still down 25% this year. Investors doubt incumbents can be AI winners. But they could be, if they can get familiar with a word ...
CenterPoint Energy is offering customers a chance to walk in, sit down and get face-to-face help with their bill.
May 13, 2026, at 8:30 a.m. ET Co-Founder and Chief Executive Officer — Eido Gal Chief Financial Officer — Aglika Dotcheva ...
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