Unlocking the power of sales might seem like a Herculean task, but with the right approach, it can become an achievable goal.

Your body language at the table After you’re seated, servers continue to watch for cues in your facial expressions, your ...

I'm an expert haggler - these are my tips for bagging a bargain If tardiness is one of your character traits, being a VIP ...

If your wedding isn’t captured on an Instagram reel, did it really happen? Couples are opting to have their big day immortalised on social media ...

The Fedtrade® Podcast recently interviewed Jeffrey Smith, Chief Operating Officer at Factum Global, as part of our SelectUSA ...

On the other hand, a city with a booming hospitality industry might need courses that emphasise customer service, telephone etiquette, and local tourism vocabulary. Once the needs analysis is complete ...

Branden-Lee Butler moved around a lot as a kid, living in over ten homes in his hometown of Harrisburg. He attended a Title I school under the No Child Left Behind initiative, which did not help him ...

Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization ...

If computer capabilities are accelerating at a speed no human can muster, service doesn’t need to be stagnant. Following the need for game-changing technology to manage customer interactions with ease ...

PolyAI, a global leader in voice AI solutions for customer experience and service, reveals that 65% of Americans prefer a ...

Australian brand RØDE has announced a new 24/7 phone support service for English-speaking customers who need to navigate the use of podcasting and live-streaming gear.