Discover insights from top ERP deployments by Western Digital, Walmart, and TD Bank, revealing strategies for efficient ...

This study focuses on the optimization of Artificial Intelligence-driven Customer Relationship Management (AI-CRM) systems, taking domestic fast-moving consumer goods (FMCG) retail enterprise A as the ...

NEWPORT NEWS, Va. — The U.S. Army has taken a significant step to modernize how it manages Soldiers’ training data. On Nov. 15, ATIS Training — a streamlined, intuitive platform for managing ...

Cybersecurity firm F5 Networks says government-backed hackers had “long-term, persistent access” to its network, which allowed them to steal the company’s source code and customer information. In a ...

Abstract: This review explores how the advancements of Big Data have impacted CRM in terms of both opportunities and threats. There is a gap in the use of big, various data to enhance customer ...

Experts say the vulnerability in Lenovo’s GPT-4-powered chatbot reflects a broader enterprise trend: deploying AI tools without applying the same security rigor as traditional applications. Critical ...

Cyberattackers have compromised the third-party customer relationship management system of human resources giant Workday in an incident that likely is linked to a series of attacks by the threat group ...

No-code adaptive robotics is transforming manufacturing by automating tasks once considered too variable or hazardous for traditional automation. The no-code systems excel in high-mix environments ...

Cisco said that one of its representatives fell victim to a voice phishing attack that allowed threat actors to download profile information belonging to users of a third-party customer relationship ...