Your company may benefit from an interactive voice response system, which routes callers to the right contacts. Here is what ...

Retell AI has emerged as the AI voice platform of choice for fast-growing companies that need to scale their call center ...

Formerly MTBC, CareCloud ( CCLD) is a healthcare IT company developing AI-driven cloud-based solutions for revenue cycle management (RCM), electronic health records (EHR), and practice management ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Enterprise voice artificial intelligence startup Bolna has raised $6.3 million in a seed funding round led by General ...

Security and compliance remain integral to adoption. Sztern notes that NLPearl applies end-to-end encryption and maintains infrastructure designed to meet stringent data protection and access control ...

DALLAS — A call center in North Texas is closing, impacting more than 100 employees, according to filings with the Texas Workforce Commission. Telvista Inc. is closing a facility it operates at 8585 N ...

As energy demand for data centers soars, environmental groups are calling for a moratorium on the approval and construction of new facilities. More than 230 organizations, including Food & Water Watch ...

Letter to Congress Cites Massive Energy and Water Consumption, Ratepayer Turmoil Washington – In a letter sent to Congress today, more than 230 national, state and local organizations from across the ...

Voice AI agents are a rapidly evolving area in the business world, moving far beyond simple interactive voice response (IVR) systems. The trend is significantly impacting both customer loyalty and ...

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