In the Settings app, go to Accessibility > Touch > Back Tap and choose one of two options: double tap or triple tap. You should see a list of actions you can run by tapping the back of your iPhone, ...

Austin police called ICE after an administrative warrant; a Honduran mother and US-born child were detained, raising questions about APD policy.

He has been identified as Armani Cherenfant, 19, of Little Haiti. According to police, Cherenfant was part of a violent gang known as ABK and over several days in late October and early November, ...

DALLAS — A call center in North Texas is closing, impacting more than 100 employees, according to filings with the Texas Workforce Commission. Telvista Inc. is closing a facility it operates at 8585 N ...

Add Yahoo as a preferred source to see more of our stories on Google. Amazon is developing 911 call centers operated by AI across the country. NBC News’ Gadi Schwartz tours an emergency call center to ...

Amazon is developing 911 call centers operated by AI across the country. NBC News’ Gadi Schwartz tours an emergency call center to see how the technology works and how it will help operators. Donald ...

Tampa General Hospital (TGH) entered into a partnership with Hyro to introduce voice AI agents across its patient access and call center operations, integrating the technology with its existing Epic ...

NASHVILLE, Tenn. (WKRN) — A Tennessee nonprofit has raised the alarm over a new plan involving the U.S. Immigration and Customs Enforcement. ICE is looking to build a “national call center” in ...

WASHINGTON — U.S. Immigration and Customs Enforcement aims to open a call center that would have a dedicated unit to track down unaccompanied migrant children with the help of state and local police, ...

NASHVILLE, Tenn. (WKRN) — U.S. Immigration and Customs Enforcement plans to establish a “National Call Center” in Nashville, according to an agency contracting document reviewed by ABC. The document ...

AT&T is in final negotiations with Cousins to lease 166K SF at Northpark Town Center, a three-building office campus off Abernathy Road near Georgia 400, sources familiar with the transaction told ...

Intelligent Call Routing: The Tech Behind Faster, Smarter Call Centers Your email has been sent Key takeaways Intelligent call routing uses customer relationship management (CRM) context, agent state, ...