Agentic AI used to augment human contact center agents may lead to new and improved customer service delivery.

More artificial intelligence is being implanted into Gmail as Google tries to turn the world’s most used email service into a ...

In this article author Sachin Joglekar discusses the transformation of CLI terminals becoming agentic where developers can state goals while the AI agents plan, call tools, iterate, ask for approval ...

The companies said in court filings that they aim to settle five lawsuits from families alleging that Character.AI chatbots harmed minors and caused two suicides.

Siddhesh Surve is an accomplished Engineering leader with topics of interest including AI, ML, DS, DE, Cloud compute.

For too long, enterprises have failed to go beyond the view of AI as a product; an assistant that sits to the side, helping users complete tasks and delivering incremental productivity gains. This ...

Giannis Antetokounmpo stated he is not involved in any trade discussions and remains focused on his health and team. Antetokounmpo acknowledged the ongoing trade rumors but said they do not affect his ...

CHICAGO (WLS) -- Customs and Border Patrol Chief Greg Bovino has returned to Chicago, and immigration enforcement operations were spotted taking place once again around the city on Tuesday. Agents ...

Paula Wethington is a digital producer at CBS Detroit. She previously held digital content roles at NEWSnet, Gannett/USA Today network and The Monroe News in Michigan. She is a graduate of the ...

Google Labs has released CC, an experimental AI productivity agent that delivers personalized morning briefings by connecting directly to users’ Gmail, Google Calendar, and Google Drive accounts. The ...