Agentic AI used to augment human contact center agents may lead to new and improved customer service delivery.

In this article author Sachin Joglekar discusses the transformation of CLI terminals becoming agentic where developers can state goals while the AI agents plan, call tools, iterate, ask for approval ...

The companies said in court filings that they aim to settle five lawsuits from families alleging that Character.AI chatbots harmed minors and caused two suicides.

Character.AI has agreed to settle multiple lawsuits alleging the artificial intelligence chatbot maker contributed to mental health crises and suicides among young people, including a case brought by ...

For too long, enterprises have failed to go beyond the view of AI as a product; an assistant that sits to the side, helping users complete tasks and delivering incremental productivity gains. This ...

Google Labs today announced a “new experimental AI productivity agent” called “CC.” It will generate and send a “Your Day Ahead” briefing to your inbox every morning. CC “synthesizes your schedule, ...

Google’s new AI agent delivers a morning briefing personalized using your emails and calendar. Google’s new AI agent delivers a morning briefing personalized using your emails and calendar. is a ...

AI enthusiasts rejoice, for Google has released a new open source agent solution on top of updates to its supercomputing platform in Google Cloud. The Google AI Hypercomputer now includes support for ...

After candid conversations with multiple franchises, this season’s media rights money — $142.56 million per team, paid out in equal monthly amounts from November through April and lower disparate ...

A left-handed free agent pitcher offers Houston options as a starter as well as working out of the bullpen. It has been a quiet offseason for the Houston Astros so far. General manager Dana Brown and ...

I recently made the switch to Gemini on my Google smart speakers and displays, and for the most part, I’m liking it. Gemini is chatty without being a blabbermouth, and it capably controls my smart ...

Google on Thursday unlocked its “Deep Research” capabilities for third-party developers, moving the technology beyond its proprietary consumer apps. Via the new Interactions API, enterprises can now ...