The Paoli Fire Company had been studying the need for an EMS substation and took advantage of a roadway project to start the service ...

The mayor cautioned that while all calls will be answered, "some callers may experience a brief delay before reaching an operator." ...

Dispatchers at the Catoosa County 911 center work tirelessly to help those in need.  Employees at the center strive to have a standard of excellence in public safety communications everyday.

Besides education and the job market, artificial intelligence has the potential to dramatically change how authorities ...

The Fairfield County Sheriff's Office has implemented new, cutting-edge technology that allows 911 dispatchers to gain ...

Discover how nurse navigation programs are revolutionizing emergency response by coordinating with 911 dispatch centers, reducing ambulance usage ...

Right now Outagamie County employs about 25 dispatchers, 31 is considered full staff. The hope and belief is the new 911 ...

Boone County Joint Communications says it received nearly 350 calls during a phone outage on Monday night and Tuesday morning, but all emergency services were dispatched efficiently. BCJC stopped ...

Over 50 years ago, in a historically Black neighborhood in Pittsburgh, a little-known group of trailblazers changed emergency ...

A partnership with the Jefferson City Police Department ensured all calls were received and answered in the 15-hour outage.

Emergency dispatch services have been restored after a 911 outage that began Monday night and continued until Tuesday morning, according to a public safety alert released at around 9:40 a.m. Tuesday.

Luke Batzel was hailed as having more than a job at saving lives, but a calling, when he was honored by the Wayne County commissioners Jan. 23 for his 10 years as a 911 emergency dispatcher.