State officials say artificial intelligence cut policy research time while helping staff review more constituent interactions ...

When DeKalb County, Ga., needed a more integrated data-driven operation for cross-agency collaboration to locate suspects for violent crimes and armed robberies, it decided to build a real-time crime ...

The Department of Homeland Security program helps agencies prepare critical infrastructure for disruptive cyberattacks and ...

Lessons from state organizations emphasize roadmaps, workforce development, digital services and emerging technologies.

Distributed processing accelerates response times, reduces bandwidth demands and enhances privacy across government ...

Hundreds of thousands of Texans were calling the state’s Driver License Division every month, but only a fraction ever ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Generative artificial intelligence (GenAI) can power chatbots and ...

Alan R. Shark is an associate professor at the Schar School for Policy and Government, George Mason University, where he also serves as a faculty member at the Center for Human AI Innovation in ...

Calvin Hennick is a freelance journalist who specializes in business and technology writing. He is a contributor to the CDW family of technology magazines. When citizens in Richmond, Va., call either ...