A guest staying at the same property as Liam Payne claimed they heard “a really loud, violent scream” coming from the One Direction alum’s room at CasaSur Palermo Hotel in Buenos Aires, Argentina, before he plummeted from his third-floor balcony.

An Argentina hotel guest recalled hearing a ‘loud, violent scream’ before the news of Liam Payne’s death broke

A guest who stayed at the CasaSur Palermo Hotel when Liam Payne died at age 31 on Oct. 16 tells PEOPLE about their experience.

A picture of Liam Payne lays next to lit candles outside the hotel where Liam Payne, former One Direction band member, was found dead after he fell from a third-floor hotel room balcony, in Buenos Aires,

Spokesperson for Buenos Aires Security Ministry said that Payne, 31, "jumped" from the balcony of his room on Wednesday (Oct. 16).

The former One Direction member died outside the CasaSur Palermo Hotel in Buenos Aires. Authorities have provided more information about the death of singer Liam Payne. Buenos Aires Security Ministry communications director Pablo Policicchio said that the One Direction member "had jumped from the balcony of his room" in a statement to the Associated Press and PEOPLE,