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Starbucks’ ‘Open-Door Policy’ Reversal, Explained—Why It Matters
Starbucks, long synonymous with the idea of a "third place" between home and work, has reversed its open-door policy.
Starbucks CEO calls reversal of open-door policy 'practical," will close stores if needed
Earlier this month, the 54-year-old company shared plans to implement a Coffeehouse Code of Conduct where only paying customers can sit in-store or use the restroom — a reversal from its practice of letting anyone in the door. Niccol said the change was made due to feedback from customers and employees.
Starbucks reverses open-door policy: Buy something or leave
The new code of conduct also bans discrimination or harassment, consumption of alcohol, smoking, drug use, and panhandling in company owned stores.
Starbucks reverses its open-door policy, requiring people to make a purchase if they want to stay
Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want to hang out at its coffee shops or use its restrooms.
6d
on MSN
Starbucks barista says his store has a ‘panic button’ behind the counter, but fears it won’t be enough to quell angry customers after open-door policy reversal
Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...
4d
Starbucks' policy change flushes out a debate over public restroom access
Starbucks ended a 7-year-old policy that invited anyone to hang out in its stores or use its restrooms, regardless of whether ...
15d
Starbucks rolls back open-door policy. What it means for Michigan locations
Starbucks is ending its open-door policy, and will no longer allow use of restrooms or the internet by non-customers.
Opinion
11d
Opinion
With Starbucks’ new bathroom policy, America has nowhere left to go
And the people needing to use the facilities aren’t just people out on a shopping trip. They are Uber drivers, Amazon drivers ...
EURweb
13h
Starbucks Tested Panic Buttons for Staff in 5 US Stores
Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.
2d
Starbucks Will Offer Free Refills for Paying Customers… But There’s a Catch
Starbucks is bringing back free refills and a condiment station, but there are few rules to be able to use these services.
1d
on MSN
Starbucks tested out ‘panic buttons’ in stores to protect baristas against loiterers
Starbucks tested out “panic buttons” at five locations to protect baristas during unsafe situations, the company says. The ...
EURweb
9d
Starbucks Reverses Open-Door Policy, Reinstates Pay-to-Visit Restrooms
Starbucks
is ending its
open
-
door
policy
, which allows anyone to use its restrooms or hang out without making a ...
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