French startup Hyperline wants to build the next-generation Chargebee. Over the past two years, the startup has built a new ...

Discover how omnichannel marketing supports seamless customer experiences. Learn omnichannel strategies to improve engagement ...

Press Release Antavo, the AI-powered Loyalty Platform, announces today the launch of its Global Customer Loyalty Report 2025, ...

If the current business environment can be summed up in two nice words, those would be ‘constantly changing’. Organizations ...

Salesforce's AI suite, Agentforce, launched in 2024, enhances efficiency and customer satisfaction. Learn why we rate CRM ...

The customer relationship management (CRM) market has undergone significant transformation, driven by technological ...

In 2025 whatever evolution and breakthrough happens, it’s not really in the CRM side except in management. But more on the human side of it really is where AI can help improve the actual experience.

Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.

We came across a bullish thesis on Salesforce, Inc. (CRM) on Disruptive analytics’ Substack by Magnus Ofstad. In this article ...

How can trucking companies assess and evaluate the impacts of their carrier network to better prepare for what’s ahead in ...

If standardisation is about getting your data in order, measurement is about knowing whether the insights your AI generates are actually working. Let’s say your AI flags a renewal opportunity for a ...