Microsoft has confirmed a known issue that prevents recipients from opening encrypted emails in classic Outlook.

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Over the past year, we’ve reported on countless problems with Microsoft’s Outlook apps, and they’re still coming. This time, it’s about difficulties opening the new Outlook app in Windows, something ...

In the latest version of classic Outlook, users can't open encrypted emails. Microsoft confirms the issue and is investigating.

The problem happens for users who encrypt the email using the settings under the email File dialog (File > Encrypt), Microsoft further explained. To prevent the issue, there are two possible ...

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Daniel Liberto is a journalist with over 10 years of experience working with publications such as the Financial Times, The Independent, and Investors Chronicle. Robert Kelly is managing director of ...