‘Pandora broke my heart’: Tim Westergren, digital radio pioneer, returns to break the music industrial complex Disillusioned after leaving Pandora, Tim Westergren set out to create a better kind of ...

While it’s not a novel concept to engage with customers via email, it does seem to be a unifying habit among leaders with long tenures. Costco’s CEO Ron Vachris also reads his emails and responds to ...