A vulnerability that impacts Now Assist AI Agents and Virtual Agent API applications could be exploited to create backdoor ...

ServiceNow Build Agent has a new default AI model: Anthropic’s Claude. ServiceNow will also use Claude to power other application development workflows and is building agentic workflows combined with ...

The company said it's "reallocating resources" to roles and teams focused on artificial intelligence.

Describing LinkedIn as a “holistic marketing engine”, the B2B SaaS firm’s focus on social has paid off in lead generation and brand awareness.

Enterprise AI agents boost automation but often run with broad permissions, allowing actions beyond user access and weakening IAM controls.

AI isn’t replacing people, it’s removing low-leverage work. The real risk is roles that can’t link their impact to clear ...

In January 2026, authID announced an integration with ServiceNow to bring secure biometric identity verification into more than 8,400 ServiceNow-powered contact centers, including a large majority of ...

The fourth quarter earnings season kicks into high gear this week, with Big Tech results from Microsoft, Meta, Tesla, and ...

Garland joins Nicus at a pivotal time as organizations face growing pressure to justify technology spending, manage rising AI and cloud costs, and align investments to rapidly changing business ...

A demo and a customer case study show how modern observability is exposing hidden causal chains across frontend, backend, and ...

ServiceNow shares are attractively valued after a 30% pullback, despite continued strong revenue and free cash flow growth. NOW’s growth drivers are Pro Plus licensing enabling AI functionality, ...

VA releases an RFI to assess industry capabilities for replacing ServiceNow with a secure, scalable enterprise platform ...