I’ve blogged often in the past few months (here, for instance) about the emerging platform operations model and how it creates a more intimate, dynamic relationship between the tech stack and business ...
Canon Business Process Services was recently named to the International Association of Outsourcing Professionals® 2026 Global 100® list. Today the company announced it has earned additional ...
The business process services (BPS) industry was once celebrated for cost efficiency through standardised processes, large-scale transitions and SLA-driven outcomes. Today, we stand on the verge of a ...