The future of work is being rewritten by artificial intelligence (AI)—but technology competence alone will not be enough to empower the workforce of the future. While AI has massive potential to ...

Three businesses along the East Coast received consecutive Talk Awards for their award-winning customer service.

Three companies were recently recognized by Pulse of the City News for 12 straight years of providing outstanding ...

The retailer started early and will continue to evolve its AI efforts “so that the brand voice shows up the way we want it to,” CIO Angie Brown said.

Online reviews are an important part of your small business's reputation. It's also important to respond to every review you ...

New Jersey businesses are stepping up their customer service game, trading indifference for genuine care, as seen in thoughtful interactions at car dealerships and insurance companies.

Todd Moser, who works at Wilbert’s Service in Pollock, was one of four winners of the Ruth Ziolkowski Outstanding Hospitality ...

Online car shopping resource Edmunds today announced the winners of the 2026 Edmunds Five Star Dealer Awards. This year’s awards honor 79 dealers nationwide for outstanding customer satisfaction ...

ST. GEORGE, UT, UNITED STATES, January 14, 2026 /EINPresswire.com/ -- The 2025 Quality Business Awards for The Best ...

DIfferentiation beyond AI is essential when companies have access to the same platforms. Leveraging employees in the customer ...

Three businesses in California were honored by City Beat News for providing outstanding customer service, all of them receiving their 11th consecutive award. LAPEER ...