Kosmos, a leader in unifying identity proofing and passwordless authentication, today announced it has been named a Representative Vendor in the Gartner® research report Protect Your IT Service Desk ...

CIO Dustin Goetz said the agency is using Stella, an AI chatbot, to help do the work of lower-level roles in cybersecurity, service desk and administrative functions.

Ivanti, a global enterprise IT and security software company, announced AI advancements to the Ivanti Neurons platform--providing solutions that transform how IT and security teams can harness ...

Salesforce revenue growth is slowing amid Microsoft/HubSpot competition and weaker ARPU. Click here to read an analysis of ...

Zoho CRM has an impressive array of core capabilities. Features like lead and opportunity management, sales forecasting, and ...

Explore the top Kubernetes management tools for enterprises in 2026, helping organizations streamline operations, enhance security, and optimize costs across hybrid and multi-cloud environments.

The Department of Homeland Security accused global hotel chain Hilton of launching a “coordinated campaign” to refuse service to agents by canceling their room reservations in Minneapolis as the ...

Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...

On Friday, OpenAI engineer Michael Bolin published a detailed technical breakdown of how the company’s Codex CLI coding agent ...

One hacked AI agent took down 50 others, proving that agentic AI needs a “DNS for trust” before autonomy turns into chaos.

The problem most businesses face isn't that agents aren't smart enough; it's that the business often isn't legible enough to ...

Google began stuffing Gemini into its dominant Chrome browser several months ago, and today the AI is expanding its ...