IRS chatbots were supposed to reduce phone pressures. But the Treasury Inspector General for Tax Administration, or TIGTA, found the IRS cannot prove they work.

The national taxpayer advocate says the IRS did better than expected in issuing refunds during the 2026 tax season despite massive cuts to its workforce.

The IRS used to boast that taxpayer calls would be answered within 3 minutes. That is no longer true. Take it from me.

There's a prominent page on the Internal Revenue Service (IRS) website that says, in part, "Taxpayers need to remember that ...

Greg Locke said the raid was part of an investigation into accusations of financial mismanagement in his leadership at Global ...

National Taxpayer Advocate Erin Collins speaking at an AICPA tax conference in Washington, D.C. The Internal Revenue Service had a largely successful tax-filing season, National Taxpayer Advocate Erin ...

The Taxpayer Advocate Service did, however, find that staff cuts made it more difficult for taxpayers who needed assistance to access it.

Taxpayers have been told for years that the IRS never sends a text message. But under 2026 digital rules, the agency can ...

WASHINGTON (AP) — The IRS did better than expected getting refunds out to taxpayers during the 2026 tax season despite massive cuts to its workforce, but the national taxpayer advocate says taxpayers ...

Phony tax professionals made a real score when they called Internal Revenue Service phone lines to access sensitive taxpayer information, filed fraudulent tax returns and walked away with tens of ...

Plenty of Michigan individual taxpayers remain somewhere on a scale ranging from frustrated to furious over an IT issue that ...