The National Taxpayer Advocate, Erin Collins, released her fiscal year 2026 Objectives Report to Congress. While the ...

People can request to receive text notifications through Form G-1145, officially called E-Notification of Application/Petition Acceptance.

More than one-quarter of the agency’s workers have left in the past three months, raising the likelihood of service gaps and processing delays, a report says.

Customer service also ranked high, with 90% of survey respondents who used customer support saying their experience was “excellent” or “above average," the IRS said.

IRS program to assist poor taxpayers rarely picks up the phone Investigators made test calls to all 76 Taxpayer Advocate Service offices across the country and only had their calls answered twice.

Through the end of the pilot, the IRS said, it spent $24.6 million. Direct File’s operational costs – including customer service, cloud computing and user authentication – were $2.4 million.

The Internal Revenue Service says that beefed up customer service is resulting in fewer hiccups this tax filing season. More than 71 million Americans have already filed taxes this spring.

The IRS touts improved customer service and a hassle free filing option By Scott Horsley (NPR) March 24, 2024 7:31 a.m.

With less than a month before the tax filing deadline, the IRS says tax season is going smoothly. The agency is investing billions of dollars to improve service and beef up tax enforcement.

The IRS phone number is 800-829-1040, but that is not the only way to contact IRS customer service. Here are the many ways you can get in touch with IRS customer service if you need help this tax ...

Today, the US Treasury Department announced that taxpayers will have the choice to go paperless for all Internal Revenue Service (IRS) correspondence in the upcoming 2024 filing season. By 2025 ...

The latest update on the IRS from National Taxpayer Advocate Erin M. Collins said the agency cut its backlog of unprocessed paper tax returns by 80 percent, from 13.3 million returns at the end of ...