Taxpayer Assistance Centers in two Maine cities are now back open. The announcement follows Sen. Susan Collins’ questioning ...

Federal Capital Territory Internal Revenue Service (FCT-IRS) has launched Taxporta, a new digital tax management platform to simplify tax administration and enhance compliance. Mr Michael Ango, ...

The IRS has reopened its Taxpayer Assistance Centers in Augusta and Bangor. The IRS announced that both locations reopened on Monday, after they were closed back in the spring. Members of Maine’s ...

In a national address marking the country’s semiquincentennial, Social Security Administration (SSA) Commissioner Frank J.

The Internal Revenue Service will temporarily reopen its Taxpayer Assistance Center in Bangor from Tuesday, July 21 through Thursday, July 23, from 8:30 a.m. to 4 p.m. daily. The ...

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The IRS used to boast that taxpayer calls would be answered within 3 minutes. That is no longer true. Take it from me.

Scammers posing as FBI agents, IRS investigators, and other federal officials are now sending couriers directly to victims’ ...

The Internal Revenue Service's process for referring taxpayer inquiries to other business units can lead to delays and lost referrals, according to a new report. Processing Content The report, ...

The head of the Social Security Administration says the agency’s customer service metrics are showing improvement, following significant staffing cuts. SSA Commissioner Frank Bisignano told members of ...

Scammers are exploiting airline travelers by creating fake customer service numbers that appear prominently in online search results. Passengers seeking flight status updates, rebooking help, or ...

A metro Atlanta IRS customer-service office in Chamblee is dealing with more than tax headaches, according to employees who say the building has been overrun by rats. Workers report dead rodents, ...