The IRS released details Thursday on how it plans to spend $80 billion on improved operations, pledging to hire more customer service representatives and audit more wealthy taxpayers.

The main IRS phone number is 800-829-1040, but lesser-known customer service numbers could help you skip the line and talk to a person faster.

According to an IRS data book, the agency employed about 15,500 customer service workers in 2021.The workforce has since grown to about 20,000, as of late 2023, the most recent figures available ...

On its website, the IRS says after a complaint is made, it will investigate, and a meeting the organization could take place. According to the IRS, the America Family Law Center received its non ...

Treasury Secretary Janet Yellen on inflation 01:35. The IRS will tap some of its new $80 billion in funding to hire 5,000 new customer service representatives, with Treasury Secretary Janet Yellen ...

The IRS is beginning to see 'a light at the end of the tunnel' of its customer service struggles, thanks to tens of billions of new money from the Democrats’ climate and health law.

The IRS said this week it has hired an additional 4,000 customer service representatives who are being trained to answer taxpayer questions during the 2023 tax filing season.

IRS Commissioner Daniel Werfel said the agency plans to use $80 billion from the Inflation Reduction Act to invest in new technology, hire more (unarmed) customer service representatives and audit ...