Last year, thousands of Direct File users got help from IRS customer service representatives through a live chat feature in English ... buttons or an open text box for a customized question.

Get help from IRS customer service representatives through a live chat feature in English and Spanish ... These chatbots use either guided help through choice buttons or an open text box for a ...

Get help from IRS customer service representatives through a live chat feature in English and Spanish ... through choice buttons or an open text box for a customized question.

The Internal Revenue Service ... customer service and systems last year, but it's still facing challenges with processing tax returns on time, according to a new report. The report, released Thursday ...

The service also offers a live chat feature, in English and Spanish, with assistance from IRS customer service representatives. Unfortunately, if you’re looking to apply additional credits or ...

Or . . . maybe not. The most noteworthy new program for free tax-prep, IRS Direct File, came under fire this week from Elon Musk, who tweeted Monday that the service had been “deleted.” ...

And you can ask for help. "Our IRS Direct File customer service representatives can provide technical support and answer basic tax law questions related to the pilot’s tax scope – in both ...

The IRS squashed its once multimillion-page backlog of tax filings and slashed wait times on customer service helplines. New funding for stricter scrutiny of high-income taxpayers and major ...

and taxpayers can get real-time support from IRS customer service representatives while they're filling it out. Last year's program only covered a few basic returns but this year that coverage has ...