Trust is built through genuine human connection, so AI should support human service — not replace it.

Banking at home is convenient, but the loss of bank branches means the human connection — and human help for problems — ...

Customer-facing and internal workflows will come together on a shared, AI-first foundation that supports speed, flexibility, ...

As AI chatbots frustrate travelers during disruptions, some travel companies are considering charging extra to reach a human.

As AI floods marketing with speed and scale, real competitive advantage in 2026 will come from doubling down on trust, empathy and human connection. The post In 2026, human connection becomes ...

Editorial Note: Talk Android may contain affiliate links on some articles. If you make a purchase through these links, we will earn a commission at no extra cost to you. Learn more. Customer support ...

Indemn demonstrated how AI can partner with insurance agents to provide customers with better service. EventGuard ...

Model Context Protocol (MCP), a new open standard that defines how AI systems connect to data and tools, helps solve the ...

ActivEngage will showcase the AI Suite at the NADA Show 2026 in Las Vegas, Booth #4462 in the West Hall , featuring live demonstrations, real-world use cases, and exclusive promotions. To learn more ...

Ashley Faus is advocating for a "playground" approach where audiences chart their own journeys through engagement and ...

Humanoid robots are moving rapidly from research labs into homes, hospitals, warehouses and care facilities, promising ...

We developed an approach called the “three roads” (yes, the trucking pun is 100% intentional) to consider how AI can be ...