Recent Ofgem figures reveal that there are now 5.9 million energy customers using prepayment meters, but only around 1 million of these are actually repaying a debt. This means that at least 4.9 ...

Energy suppliers have been permanently banned from fitting prepayment meters into the homes of over-85s and those with chronic illnesses under a new code of practice. Firms also need to prove they ...

Thousands of energy customers who had prepayment energy meters forced fitted will get compensation or have their debts written off, Ofgem has said. The regulator said eight companies will give payouts ...

The competition watchdog has called for the prepayment price cap to stay in place after 2020 due to the slow roll-out of smart meters – but customers could pay more under the cap when calculation ...

Ms. Hudson is the author, most recently, of “Lowborn,” a memoir of growing up poor in Britain. GLASGOW — I grew up in a string of dilapidated slum rentals, project housing and homeless hostels. I grew ...