Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

As the century-old mantra falls into obscurity, CX leaders contend with nuance and the true range of customer behavior.

CableTV.com has released its annual customer satisfaction awards. Spectrum secures bragging rights in multiple categories. DRAPER, UT, UNITED STATES, January 5, 2026 /EINPresswire.com/ — CableTV.com ...

Explore generative AI in financial services: how it works, top use cases, customer experience gains, key risks, and ...

When it comes to Alabama stores that are greatly missed, there’s a good chance Parisian tops the list for many folks.

Insure.com reports that the best auto insurance for 2026 includes Travelers, GEICO, and Nationwide, with premiums varying ...

MIAMI, FL, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI-driven initiatives focused on productivity, customer experience, and the transformation of corporate service operations. C&M, a ...

E-commerce is as popular as ever before, and the return rates that come with it are growing fast. During the post-holiday ...

Plans for a new community hub in Sunderland city centre providing low-cost food, training opportunities and support to those ...

After a six-month pause, Huntsville Utilities began resuming late-fee assessments and service disconnections on Monday.

Here’s what to know about how the rule will affect mail delivery in California: According to the Federal Register, the rule ...

Customer service will be concentrated in Posti's largest service centres, in Helsinki and Rovaniemi. According to the company ...