Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Well kinda... Your call will be transferred to the next available assistant Microsoft had a special way of dealing with ...

With Black Friday and Cyber Monday now a week in the rearview, most of the best deals at mobile carriers are gone. But Verizon is keeping the festivities going by offering a new deal for customers who ...

He didn't say the name, but the details point to The Painted Pretzel, founded by Raven Thomas. In 2012, Thomas appeared on ...

If your PAN or Aadhaar has been misused, speed matters more than perfect paperwork. Your first job is to find the loan on ...

The settlement agreement follows the NCC receiving complaints from consumers over the past three years against the JSE-listed company.

Several former customers of the Scottish firm Helms have finally secured refunds and had their contracts cancelled following ...

Chicago is known for more than just deep-dish pizza. If you want to try authentic Polish cuisine, head to some of these ...

Dunelm shoppers are singing praises for a chic bedset that promises to deliver a snug feel this winter. The Forest Fawn 100% ...

Greggs is set to increase prices on menu favourites within days - with staff given advice on how to deal with complaints. Greggs staff are being given advice on how to deal with a possible backlash ...

By using a deal stack via the money-saving site TopCashback, savvy shoppers can significantly slash the cost. The site is ...

Dunelm's heated throw costs just 3p an hour to run and shoppers say it helps 'keep bills low' as energy prices rise and ...