Original survey data shows that nearly nine out of 10 consumers prefer to speak with a human representative over an AI ...
JOLLIBEE Foods Corp. on Thursday said that its South Korea-based coffee brand, Compose Coffee, had recorded the highest customer satisfaction rating among leading low-cost coffee franchises in that ...
Private sector calls for anchor contracts as India's Department of Space faces funding challenges and operational hurdles, ...
Customers place orders by talking to a voice-enabled AI model. Machine-learning algorithms work out which orders the kitchen should make first. A screen shows AI-synthesised customer feedback from ...
As well as behavioural and technical issues, firms must also solve a variety of organisational problems to make AI work for ...
As subscription models reshape everything from entertainment to transportation, smartphone ownership is also becoming optional. Like leasing a car, 29% of Americans surveyed say they would be likely ...
LIPA and PSEG finalize the $73 million computer system migration, enhancing autonomy after Tropical Storm Isaias-related ...
The Phoenix City Council approves a new expansion of Valley Metro’s light rail system to west Phoenix. Also, the Santa Clara Valley Transportation Authority (VTA) readies to move record crowds to ...
As Buy Now, Pay Later transactions hits record highs, the UK prepares to bring the billion-pound sector under FCA supervision ...
Organizations transition from in-house ownership as networks grow more complex and regulated across distributed enterprise environments, ISG Provider Lens® report says ...
Internal Slack posts and executive memos show Amazon’s latest layoffs hit key AWS and retail teams, filling in details ...
Industry giants Walmart and Amazon are taking different approaches to a technology that could further automate shopping ...