Traditional Showrooms VS. Digital Technology Technology alone is not enough — it’s technology married with the ...

Three companies were recently recognized by Pulse of the City News for 12 straight years of providing outstanding ...

As trust erodes and AI accelerates, Experience 5.0 emerges as the framework connecting technology, ethics and human value.

Customer-facing and internal workflows will come together on a shared, AI-first foundation that supports speed, flexibility, ...

LOUISVILLE, Ky. (WDRB) -- Officials in Kentucky and Indiana named a new toll service provider for the RiverLink tolling system on Wednesday. TransCore currently provides roadside service, and will now ...

Jonah Kaplan is an award-winning journalist who has built a strong reputation for his balanced reporting, thoughtful interviews, and deeply researched coverage of high-impact issues affecting the ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

The University at Buffalo (UB, university) allows service centers to recover their costs by charging for goods and services provided, using billing rates established in accordance with this policy and ...

NEW ORLEANS — Louisiana Office of Motor Vehicles customer service centers are back online after a statewide network outage briefly disrupted services. According to the state's Office of Technology ...

Operations at Office of Motor Vehicles customer service centers across Louisiana went down for several hours Thursday before being restored, the latest disruption in a system that has experienced ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

CITYWIDE — THE MTA ANNOUNCED Monday it has opened five new Customer Service Centers at subway stations in The Bronx, Manhattan and Brooklyn, and more are on the way. Agents are on hand 24/7 to assist ...