This repository contains a LaTeX Beamer theme designed for Universitas Gadjah Mada (UGM). It provides a clean, modern, and professional look for presentations, adhering to UGM's branding guidelines.
Because the feeling you create during the experience determines whether customers move up the ladder or fall off completely.
Abstract: The connection between consumer satisfaction and service quality may be quite researched in academia. Pertinently, we argue that there is a gap of the contribution of “technology adaptation ...
Abstract: The service industry is currently facing significant challenges related to process inefficiencies and low customer satisfaction. While the Six Sigma methodology has been extensively applied ...