Authorities are commending a Holbrook emergency dispatcher who guided a frantic 911 caller through the CPR process, calmly ...

If you think you are busy at work, try being a 911 dispatcher. Do you think you would have what it takes? On any given day, around five Morgan County 911 dispatchers sit peering at seven ...

I’m sure they’ll never forget this call and the calm, reassuring voice at the other end,” East Bridgewater Police Chief ...

An emergency dispatcher in Massachusetts is being celebrated for helping save the life of a 4-year-old girl.

Calvert County Emergency Communications has achieved elite status as a Tri-Accredited Center for Excellence (Tri-ACE) from ...

A Cobb County police officer and 911 dispatcher jumped into action when a baby who was not breathing was born roadside.

Behind the flashing lights and sirens is a calm voice tracking emergencies in real time, helping guide officers through chaos ...

Hydie Gorsuch said years on the job taught her to compartmentalize, but this call was different.

Attend a free, virtual event. Miranda Dunlap will moderate a discussion featuring industry professionals and educators.

Fayette County’s new 911 dispatch director, Samantha “Sam” Caldwell, is no stranger to the work. Caldwell started working at ...