LISTEN: Emergency dispatch audio from call to Sen. Mitch McConnell's home ...

Macedonia Dispatcher Becky Elias used her autism awareness training to guide a mother in rescuing her nonverbal son from a pool.

Veteran dispatcher Rebecca Elias was working the morning shift Saturday, June 20, training another dispatcher and taking ...

In the event of an emergency, a caller dialing 911 expects someone to answer within a matter of seconds, not minutes. But for years in the Portland area, waiting more than a minute was the reality for ...

A traumatic childhood experience led one woman to a career as a 911 dispatcher — and now she is encouraging others to follow ...

Authorities released recordings of 911 calls during last year's Glass House immigration raid. Here's what they and others at ...

HPD opens its training process to local media as it works to recruit the next generation of emergency dispatchers.

Huntsville Police Department gave an inside look at what it takes to be a 911 dispatcher. The department also announced that ...

Changes to how Richmond handles its 911 calls have been delayed by multiple weeks as city officials work to fine-tune the ...

Calvin Hennick is a freelance journalist who specializes in business and technology writing. He is a contributor to the CDW family of technology magazines. When citizens in Richmond, Va., call either ...

A union for special public safety professionals says current vacancies up and down the state show their jobs are undervalued ...

A Pasco 911 dispatcher offered to adopt a kitten the county's fire services found under a car Thursday afternoon in Lutz.