“These calls are rare and special to all of those involved," the Indian River County Sheriff's Office wrote in their own statement ...

Cops have fired back after a video allegedly showing a 911 dispatcher being rude to a caller went viral online. Bakersfield ...

The city of Long Beach will soon be using artificial intelligence to review 911 calls as part of a first-of-its-kind program, ...

Authorities are commending a Holbrook emergency dispatcher who guided a frantic 911 caller through the CPR process, calmly providing instructions that helped a 4-year-old girl in East Bridgewater ...

At a Wisconsin Watch panel, emergency dispatchers and educators recommended improving pay and working conditions, using therapy and artificial intelligence to reduce burnout, raising the ...

BAKERSFIELD, Calif. (KGET) — A national spotlight has shone onto Bakersfield, but not for the most spectacular reason. TikTok users from across the country are tuned into Bakersfield residents’ ...

Andi Burns was choking underwater for at least 10 seconds before she found a pocket of air, just four inches of space, as ...

NORTH BALTIMORE, Ohio (WTVG) - Some big changes are coming to North Baltimore’s 911 dispatch. Currently, the village employs dispatchers “in-house” for police. But starting next month, Wood County ...

A national spotlight has shone onto Bakersfield, but not for the most spectacular reason.

Lancaster County has implemented the "What3Words" app to enhance emergency response by providing precise location information ...