Starbucks is rewriting its barista playbook to prioritize eye contact, warmer greetings, and a customer‑care script dubbed L.A.T.T.E. This hospitality push is aimed at reversing six straight quarters ...

Eye contact is a critical part of communication—in showing respect, engagement, trustworthiness, and confidence—and building relationships. Yet kids are getting worse at it, according to a nationally ...

They’re probably not intentional, but can make for an awkward sitch What if we said the best way to create authentic ...

ADELAIDE, South Australia — Someone glances at an object, locks eyes with another person, then looks back at the same object. According to research, that simple sequence carries a powerful message ...