Oracle's new AI-powered support portal is frustrating customers and support engineers who are struggling to find the basics, such as old tickets, links to database patch programs and release schedules ...

Oracle's unrelenting focus on cloud-first innovations has finally reached an inflection point, leaving businesses with critical decisions to make. Support for Oracle database products is undergoing ...

Earlier in June, Oracle downgraded all its older relational database releases prior to version 19c to Sustaining Support status. According to third-party support provider Rimini Street, Sustaining ...