An MTA program that allows some Access-A-Ride users to arrange trips through app-hailed car rides is set to get more expensive. Disabled New Yorkers who currently pay $2.75 to get around via ...

STATEN ISLAND, N.Y. -- The city has saved millions of dollars through service innovations to Access-A-Ride in the past four years, but the disabled on Staten Island say they're being left behind.

Throughout the pandemic, as a way to protect riders, the MTA suspended shared cars and vans, but, starting in early July, the agency began phasing in shared rides for its Access-a-Ride users again.

New Yorkers who rely on Access-A-Ride to get around the city were left stranded over 31,000 times in 2015—and the MTA's Paratransit division has failed to correct such widespread problems with the ...

STATEN ISLAND, N.Y. -- For 14,000 Staten Islanders, Access-A-Ride provides the only viable commuting option. But the ambitious transportation service for senior citizens and the disabled has long been ...

Advocates say the MTA’s Access-a-Ride paratransit system discriminates against disabled New Yorkers by making them wait longer and take less direct routes than riders on the subway and bus systems, ...

Dear John: I am in a wheelchair. Access-A-Ride claimed it came to pick me up. When I called and complained that the driver never showed up, the driver told me to wait another hour. I waited another ...

On Sunday, September 16, Nicole Bishop planned that Monday’s commute to her internship at the Colorado Cross-Disability Coalition. Unable to use the bus or light-rail train because of her disability, ...

Is the city trying to handicap Access-A-Ride? The city is test driving a pilot program for elderly and disabled residents called the Taxi Smart Card, which will provide eligible participants with — ...