Steps to restore access and protect data when possible ...

If you’ve just purchased a new iPhone, gotten a replacement, or need to bring back all your information to your iPhone for another reason, restoring from an iTunes backup is an easy way to pick up ...

Your iPhone backups may fail in iTunes for several reasons: Your copy of iTunes may have been corrupted; you may not have enough space on your computer's hard drive or on the device to create the ...

We previously noted that a number of readers have reported that their iPhones have become non-functional (entering an endless rebooting cycle) after the following process: restoring the iPhone using ...

Are you an iTunes user? If so, by now you may be looking at iTunes 11, which Apple started rolling out yesterday. (Still running iTunes 10? You can get the update by clicking Help, Check for Updates.) ...

Upon restoring iPhones and iPod touches, some users have experienced a problem where the device will not startup past the Apple logo. Apple Discussions poster Solivern writes: "Hi all, I was trying to ...

Earlier this week, my friend and Macworld colleague, Dan Frakes, posted a series of tweets lamenting a frustrating problem he was having with his iPhone. It began with a seemingly innocuous act: ...

Developers are getting their first look at a new version of iTunes that restores a feature Apple took away in OS X Mavericks (a.k.a. 10.9): local contact syncing. In December 2013, I wrote about how ...