Offering customers more than just the product or service they buy, such as free support or training, lets you add value to your product or service a customer might not be able to get elsewhere. The ...

The use of “value added” information appears poised to expand into the nation’s teacher colleges, with more than a dozen states planning to use the technique to analyze how graduates of training ...

Every day, we are reminded that providing value to customers is a surefire route to success. The concept of customer value has been around for over 20 years, and many books and articles have been ...