Digital transformation is the process, the investment and the commitment organizations need to undertake to remain competitive, relevant and viable. 2019 saw the solidification of certain trends, some ...

STAMFORD, Conn.--(BUSINESS WIRE)--HARMAN, a wholly-owned subsidiary of Samsung Electronics Co., Ltd. focused on connected technologies for automotive, consumer, and enterprise markets, has announced ...

Now is the time for IT Leaders to better understand the five levels of VSM maturity. Where are you on your VSM journey? New research 1 underscores the common challenges many enterprises face in ...

Drawing on two decades of market leadership and input from industry experts, Five9 has developed a framework to help businesses reimagine CX and realize results in a fast-moving technology landscape.