A captive agent is an insurance agent who only works for one insurance company and is paid by that one company, either by salary, commission, or both.

“Whether it’s conscious or subconscious, when agents don’t feel valued, they will look to take their business elsewhere.” Craig Martin, executive director of insurance intelligence at J.D. Power, ...

TROY, Mich.: 1 Oct. 2024 — Independent insurance agents have been on the front lines of the most challenging markets in history, often serving as the intermediary between anxious clients and steadily ...

TROY, Mich.: 1 Oct. 2025 — Despite being responsible for more than 61% of all property and casualty (P&C) insurance policies written, 1 independent insurance agents say they are not getting the ...