If your company uses IBM's helpdesk services, don't be surprised if you find yourself talking to Watson next time you contact the IT department. IBM has added a Watson-powered concierge-like service ...
IBM's internal deployment of Mac hardware has been a resounding success, the company announced this week, with rapid adoption and very little need for employee technical support. IBM took part in this ...
Editor’s note: LimeLight is a new feature from WRAL TechWire offering another means of publishing noteworthy news. Be sure to check out more LimeLight worthy news at this link. Janine Sneed, Vice ...
Editor’s note: Janine Sneed is the Global Vice President of IBM Customer Success. Current job openings are posted online. RESEARCH TRIANGLE PARK – Unlike Software Sales and Services, Customer Success ...
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