TAMPA BAY, Fla. – After 84 days of SunPass account disruptions, billing errors, and customer service nightmares, it still does not appear as anyone at the Florida Department of Transportation – or the ...

TAMPA BAY, Fla. – As millions of Florida drivers continue to wait for more than a month's worth of tolls to hit their SunPass accounts, the state continues to struggle with both the mechanics and the ...

TAMPA BAY, Fla. - Internal Florida Department of Transportation emails from mid-June – when a SunPass system overhaul started to meltdown – reveal private discussions between executives and ...

TAMPA BAY, Fla. - As a flood of backlogged SunPass charges are pushed onto customers' accounts, creating a flood of customer service problems, one state lawmaker is asking the governor to remove FDOT ...

TAMPA, Fla. - Governor Rick Scott told 10Investigates Thursday, the 63rd day of SunPass disruptions, the state has decided to reimburse Floridians who are charged bank overdraft fees related to ...

ORLANDO, Fla. — Recent steps taken to resolve ongoing SunPass billing problems will bring relief to customers "in the short term, but definitely in the long term," the state transportation secretary ...